How can we help?
Answers to the most common questions about finding shows, hunting on your radar, and managing your vendor inventory — plus a direct line to our support team.
Contact us
Questions about the app, your account, or a vendor listing? Reach the Radex support team directly.
Email support
The fastest way to reach us. Send your question from the email address registered to your Radex account so we can look up your details.
support@radextcg.comDelete your account
Email us with the subject line "Delete Account" and we will permanently remove your account and data, or use the in-app option under Profile.
Request deletionReport a bug or request a feature
In the app, open Profile then Support and choose Suggestion. Your report goes straight to our team with your device details attached.
We are a small team and typically reply within one business day.
Frequently asked questions
Everything collectors and vendors ask us most.